Forward order emails to your Appraisal "Inbox"
Last updated: September 9, 2022
You can forward your AMC, lender & portal order (and quote) emails to email@example.com and Appraisal Inbox will do a little magic and automatically pull in the order - meaning you no longer have to manually enter it! No more copy-paste-tango, email juggling & time-wasting double entry.
Note: There's a few setup requirements and other things to note:
The email address which forwards the order must be a user (Team Member) in Appraisal Inbox. That's how we match the order with your account.
If your Client from the order email is already in Appraisal Inbox, their spelling must be exactly the same as in the email or you might end up with duplicates.
Save the original order sender's email as a new "Contact" belonging to your Client with the type of "Orders".
Note: Steps 2 & 3 are optional but if you skip them, you may end up with duplicate Clients & Contacts!
If orders come from Awesome AMC (firstname.lastname@example.org), add "Awesome AMC" as a Client (if they aren't already) and then add a new Contact belonging to Awesome AMC using that order email address with the type of "Orders".
You can automatically assign appraisers by "cc"ing them before forwarding the email. Keep in mind that since's this is a "cc" (carbon-copy), the assignees receive a copy of the order email.
When sending your forward email, anything your write above the order email body before you forward will be added to the appraisal order's Notes tab.
If you want automate the process even further, you can set up auto-forwarding rules in your email client to automatically forward order emails to email@example.com